Why mentoring skills matter?

Developing mentoring skills is not only crucial for effective mentoring but also plays an integral role in successful management and leadership. These skills encompass the ability to establish trust, empathise, communicate authentically and foster mutual understanding and collaboration – qualities that are indispensable for having strong and fruitful relationships and conversations, be it in a mentoring context or within a management and/or leadership role.

Effective mentors, managers, and leaders rely on these core competencies to boost the confidence, motivation, performance, resilience and mindset of individuals they work with, whether they are mentees, team members, peers or employees. By honing mentoring skills, one can cultivate a positive and supportive environment where individuals are encouraged to reach their full potential, contribute ideas, and collaborate effectively toward shared objectives, generating change and results.

By the end of this course you will have

  • Developed and strengthened a mentoring toolkit which includes the skills, mindset and confidence to nurture and support others

  • Learnt how to build stronger trust-based relationships and have purposeful conversations that yield results

  • Deepened your self- awareness and leadership capability

  • Learnt how to use mentoring and coaching models and tools, which you can draw on when needed

  • Practiced your mentoring and coaching skills and strengthened your confidence with other participants in a safe environment

  • Understood the mentoring journey, its phases and needs at different times

What's included

  • Two live and facilitated sessions

    Put your learning into action through two live and facilitated sessions. Apply the knowledge and skills you've acquired in a supportive and interactive environment, receiving real-time feedback and guidance to enhance your mentoring capabilities.

  • Reflective practice exercises, learning checks and quizzes

    Strengthen your self-awareness and knowledge with structured self-reflection exercises, learning checks and quizzes that enable you to learn from your experiences and adapt how you engage with others for optimal impact.

  • Mentor Toolkit

    Explore the core mentoring tools, models, and frameworks effective mentors, managers and leaders use. These resources will provide practical aid for your mentoring conversations and the difference phases of your mentoring relationship.

Starting from £199.00*

* a minimum of 20 programme participants, per cohort, is required.

Enrol today

Testimonials

“This training provides you with very concrete tools you need to be a better mentor, be it in your personal or professional life. It gives you a space to test them out, and practice!”

Liesbeth Casier, International Institute for Sustainable Development

“After completing the mentor training programme, I feel more prepared to give mentorship; I developed both professional and soft skills and I have grown not only as a mentor but as a person. I am trying to practice these principles in relation to my family context and not only for professional purposes.”

Angela Morgado, ANP/WWF

“A really great learning experience that I would wholeheartedly recommend. A reminder of what being human is all about.”

Kay Farmer then IUCN SSC Asian Species Action Partnership

Course Syllabus

    1. Course Logistics

      FREE PREVIEW

    2. Mentoring Skills In Practice Level 1

    3. Welcome!

    4. Meet your Facilitators

    5. MSP1 Mentor Baseline Form

    6. Where in the world are you joining from?

    1. Module Introduction : The Mentoring Mindset

      FREE PREVIEW

    2. Building Blocks of the Mentoring Relationship

    3. Exploring Self — Unveiling Personal Insights for Mentoring Success

      FREE PREVIEW

    4. Peak Rapport — Introduction

    5. Unveiling Peak Rapport: Introducing the Model

      FREE PREVIEW

    6. Peak Rapport — Reflective Practice

      FREE PREVIEW

    7. Our Personal Values — Introduction

    8. Purpose — Introduction

    9. Blind Spots in the Journey to Self-Awareness

    10. Qualities of an Effective Mentor

      FREE PREVIEW

    11. Qualities of an Effective Mentor — Reflective Practice

    12. Safe Learning Environment

      FREE PREVIEW

    13. Co-Creating a Safe Learning Environment

    14. Enhancing Your Purpose with the Ikigai Model (Optional)

    15. What's Next?

    16. How did we do?

    1. Module Introduction : Core Mentoring Skills — Active Listening and Asking Powerful Questions

      FREE PREVIEW

    2. What is Active and Empathetic Listening?

    3. Why is Active and Empathetic Listening so Important?

    4. From Distractions to Effective Engagement — A Transformative Conversation

      FREE PREVIEW

    5. The Six Levels of Listening

    6. If Listening is so Important...how can I get better at it?

    7. Levels of Listening — Quiz

    8. Case Study — The Power of Listening

      FREE PREVIEW

    9. Techniques for Active Listening

    10. Cultivating Active Listening — Join the discussion!

    11. The Role of Asking Powerful Questions in Mentoring

      FREE PREVIEW

    12. Reflections on Video Insights — Shaping our Questioning Approach

    13. The Power of Asking Questions

    14. Transforming Questions — From Ineffective to Powerful

    15. The Mentor Insider

      FREE PREVIEW

    16. Additional Resources (Optional)

      FREE PREVIEW

    17. What's Next?

    18. How did we do?

    1. Introduction : Core Mentoring Skills — Giving and Receiving Feedback AND Mentoring Practice Prep 1

    2. Unlocking perspectives — Your Take on Feedback

    3. Engaging with Feedback Perspectives

    4. Unlocking the power of positive feedback culture

    5. Exploring the Impact of Feedback

    6. Strategies for Understanding and Maximising the Potential of Feedback

    7. Learning Check — Effective Feedback Video

    8. Navigating the Feedback Maze: Understanding Types and Impact

    9. Constructive Feedback Spectrum Challenge

    10. Exploring the Constructive Feedback Spectrum: Activity on Padlet Board

    11. Feedback Giving Demo: Mastering Effective and Recognising Ineffective Approaches

    12. Giving Feedback - What did you notice?

    13. Exploring Feedback Styles and Preferences (Optional)

    14. An Alternative Effective Feedback Model

    15. Explore the Role of Reflective Practice in Mentoring

    16. Case Study: Effective Mentoring Through Feedback

    17. Resources (Optional)

    18. What's Next?

    19. How did we do?

    1. Getting ready for your Mentoring Conversation Practice 1

      FREE PREVIEW

    2. Checking your understanding of what to expect

    3. Mentoring Conversation Practice Session Agenda

    4. Mentoring Conversation Practice 1 - My Key Learnings

    5. Your 1st Mentoring Conversation Practice Session - Follow Up

    1. Introduction : Mentoring Behaviours and Models — Relationship Building & Direction Setting Phases

    2. Understanding the Mentoring Relationship

    3. Quiz – Mentoring Phases

    4. Quiz – Phase Definitions

    5. Overview of Mentoring Relationship Phases

    6. Phase 1: Introduction to Rapport Building

    7. Exploring Vulnerability, Empathy, and Authenticity in Mentoring

    8. Phase 1 : Rapport Building – Mentor Quality in Spotlight

    9. Phase 1 : Relationship Building – Mentoring Engagement

    10. Learning Check - Mentoring Engagement Video

    11. Pre-Padlet Reflection on Mentoring Engagement.

    12. Exploring Mentoring Engagement: Reflecting on Goals and Alignment

    13. Case Study – The Importance of Addressing Boundaries in a Mentoring Relationship

    14. Phase 1 : Rapport Building with the Personal Timeline Model

    15. Phase 1 : Rapport Building – The Wheel of Life

    16. Top Tip(s) for Relationship Building Phase!

    17. Phase 1: Introduction to Direction-Setting

    18. Transitioning from Rapport Building to Direction Setting

    19. Phase 2 : Direction Setting – Mentor Quality in Spotlight

    20. Phase 2 : Direction Setting – 5 Why’s Technique

    21. Phase 2 : Direction Setting – OSCAR Model

    22. Case Study Part 1 – Oscar Model

    23. Case Study Part 2 – Setting New Objectives with Oscar

    24. Learning Check

    25. Top Tip (s) for Direction Setting Phase!

    26. Resources

    27. What's Next?

    28. How did we do?

About this course

  • £199.00
  • On-demand: individually sign up and start when you’re ready
  • 10 hours of guided-learning
  • 2 live practice sessions (2 hours each)

Your host and instructors

Richard Bellars

Leadership Facilitator, Coach & Mentor​

Richard brings his devotion as a facilitator, coach and mentor to supporting the shift to regenerative leadership. Working with individuals and small teams, he challenges and encourages them to embrace future thinking in daily life, to be and act with a heart-centred openness to listen to and learn from each other. Richard first joined Mowgli Mentoring (as was), The Human Edge in 2010 as a mentor and then as a facilitator. Ever since, he has co-designed and lead on mentoring and leadership programmes across MENA and sub-Saharan Africa, and he continues to volunteer as a mentor. Richard’s career background includes business process re-engineering in more than 15 European businesses. Richard is a graduate (BA) in Modern Languages and is a trained Mighty Heart facilitator. He is a board advisor to Unifying Fields Foundation and also a trustee for the London Sports Trust.


Read more: linkedin.com/in/richardbellars

Nadine Asmar

Impact Leadership Facilitator, Coach & Mentor​

Nadine is a resilient Impact leadership facilitator and coach with an international experience of more than 20 years in business strategy, human capital development and entrepreneurship. Today, as a catalyst & enabler of impact leaders, she strives to bring a renewed clarity to their purpose so to unlock their potential in alignment with their mind, heart and will. She co-creates nurturing and safe environment for individuals to grow in self-awareness, feel supported and learn from the collective intelligence and shared experiences.​
Nadine has joined The Human Edge back in 2010 as a mentee on one of the programmes, followed by becoming a mentor. Since then, she have been co-designing and leading on mentoring programs across MENA and sub-Saharan Africa.

Read more: linkedin.com/in/nadine-asmar​

Saida Haddad

Business Development Manager (MENA), Facilitator @The Human Edge

As a senior international development specialist, passionate about creating sustainable change and impact, who has personally experienced the impact of mentoring, Saida joined The Human Edge as Business Development Manager – MENA in May 2022. ​Saida has over 14 years of experience in International Development with a particular focus on entrepreneurship, economic and institutional development, and holds a Master’s degree in Innovation and Entrepreneurship from the University of Warwick in the United Kingdom. ​

Read more: https://humanedge.org.uk/saida-haddad/​​

FAQ

  • What is the time commitment of the course?

    This course should take you about 10 hours of guided learning and 2 live facilitated sessions of 2 hours each - thus a total of 14 hours commitement.

  • Who should do this course?

    If you are a (prospective) mentor who:

    • Is keen to confidently mentor and is not sure where to start
    • Is keen to improve your active listening, powerful questioning, challenging and feedback giving skills
    • Likes the idea of having some live practice and feedback sessions with other mentors to get direct experience of the power of mentoring
    • Seeks a mentoring skills building course that provides practical, hands-on experience and ongoing support to ensure your success as a mentor
    • Wants to build a mentoring “toolkit” which you can draw on when engaging with others
    • Desires to deepen your self-awareness, enhance your leadership skills and inspire others to reach their full potential

    Or
    If you are a manager or leader who
    • Wants to develop or strengthen your skills to better engage with others through mentoring-style conversations
    • Wants to be able to provide constructive feedback and guidance that drives individual and team performance
    • Wants to foster a culture of collaboration within your organisation, increasing employee satisfaction and retention
    • Seeks a mentoring skills building course that provides practical, hands-on experience and ongoing support to ensure your success as a leader
    • Wants to build a mentoring “toolkit” which you can draw on when engaging with others
    • Desires to deepen your self-awareness, enhance your leadership skills and inspire others to reach their full potential

    Then this course is for you.
    Note that you must have completed our free Foundations Course before taking this Mentoring Skills and Practice (Level 1) Course
  • Will I get a certificate?

    Yes! You will receive a Completion Certificate at the end of the course.

  • Will I have lifetime access?

    Yes! The course comes with lifetime access to all course materials.

  • I am evaluating this course for our team. Who can I speak with to learn more?

    In addition to offering individuals the opportunity to sign up for the course, we can deliver this course in a variety of ways to meet your organisational and programmatic needs.
    Please contact us directly by clicking here to learn about our different options.

  • How do I enrol in this course?

    Choose the course to learn more and then click “Enrol Now.” From there, you will be prompted to a check out page to purchase the course. Once the purchase is made, you will get access to the course.

Not sure yet?

Try out our FREE Foundations Module now!